Our website has been redesigned on October 5th, 2018.
With our Wi-Fi rental services, you will have access to the Internet anywhere in Japan.
In Japan, free Wi-Fi spots are still limited.
Therefore, most tourists and business visitors decide to rent Wi-Fi routers. We are chosen by over 400,000 customers as of September 2017.
Easy to Use
- No Extra Fees
- No Service Fees
- No Data Fees
- Your Home
- In-Store Pickup (Akihabara, Tokyo)
You can send it back from anywhere in Japan.
We will answer to your inquiry shortly. English support is available.
Even first-time users will have no hassles.
Checked carefully before shipping.
450 Yen / Day
6,750 Yen / Month
550 Yen / Day
8,250 Yen / Month
650 Yen / Day
9,750 Yen / Month
* If the data is consumed exceeding 10GB/3 days, the data transfer speed can be slow down in the evening.
- Data transaction fees are included in the rental rate.
- The Round-trip Postage is 1,080 yen
- For airport pick-up, there is a 540 yen surcharge.
Insurance : 540 yen / rental
Additional battery rental : 50 yen / day
We will deliver to any address you like.
Please receive your Wi-Fi at the specified address.
Your Wi-Fi will be delivered by the courier.
Hotel or Your Place of Stay
We can deliver to airbnb, too. (Home owner's name required)
Pick-UP Counter at Airport
You can get online upon your arrival.
Pick-UP Counter at Our Store (Akihabara)
Same-day pick-up is available at our store!
Weekdays: 9:30AM - 6:30PM
Weekends and Japanese Holidays: 11AM - 6PM
Specify "Pickup Location" and "Delivery Date" when you place your order.
Orders by 5PM are shipped the same day.
Our order processing office is open 7 days a week.
It's very easy to return your Wi-Fi.
Simply post it in any postbox in Japan.
The return envelope is prepaid, and it is included in the rental set.
Please send back your rental set by 8AM the next day of your rental end date.
You can return the item from airports as they have postboxes.
How soon can I receive the Wi-Fi router?
If you place your order by 5PM in Japan time, the earliest delivery date will be the next day, depending on the location.
* For more information, please click here.
Can I use the Wi-Fi easily?
Yes, It's easy to use it even for first timers.
Turn the Wi-Fi on, enter the password on your PC or smartphone, and it's done!
Can I change my order?
Yes, but you must change or cancel your order before it is shipped.
Please contact us via email for your change or cancel, along with your order number.
Can I get online anywhere in Japan?
You will be online anywhere in Japan except mountain or island area.
You can check the service area in detail here.
Our order processing office is open during New Year holidays.
Orders received during New Year holiday are sent out that holiday if necessary.
We expect inundation of orders in New Year holiday.
Please place advance order to have a device ready for you.
Network outage occurred worldwide on December 6th, which involves Softbank network has been restored at 6:04PM the same day.
We apologize for the inconvenience this had caused you.
Our website has been redesigned!
Now, SoftBank 601HW White is available with 50GB / month data plan.
Thank you for all who used our services last year.
We wish you a prosperous and happy new year!
Our company achieved 400,000 rentals!
Thank you for your continued support. We will try our best to improve our services.
In August, orders will be sent out everyday as usual.
We have been inundated with orders, and Wi-Fi will be out of stock sometime.
Please place advance order if possible.
Now, the summer has come!
We take orders more and more as the vacation season approaches.
As we expect an influx of orders, please place advance order if possible.
Our website has been renewed! Thank you for your continued support.
A Happy New Year!
Thank you for using our services last year.
We look forward to serving you!
KS building 2F 1-5, Kandasuda-cho, Chiyoda-ku, Tokyo 1010041
5min from Akihabara Sta. / 5min from Kanda Sta.
9:30AM - 6:30PM (Weekdays Only)
You can rent our Wi-Fi routers by paying the rental fee.
There are no contract fees.
The rental fee is charged whether the router is used or not. The rental fee includes the data plan.
To extend your rental, place an order online for rental extension.
To return the router after the due date, the late fee of 864 yen per day is required (au WiFi routers: 1,080 yen).
The fee for delivering and returning the rental items is 1,080 yen in total. This will be charged in addition to the rental fee.
For returning items, use the envelope enclosed with the router that you receive. The envelope is prepaid.
The rental period can not be shortened after shipment.
The start date for the rental period is the arrival date of the router.
Select an arrival date and time when you place the order.
The rental period starts on the selected arrival date even if the recipient is late in receiving the parcel for any personal reason.
To return the router, it must be posted before 8AM the following day of the rental end date.
* Any Japan Post postbox can be used to send back rental items.
Our store is closed on weekends and Japanese holidays.
Orders received during weekends or holidays are sent out that weekend or holiday if necessary, however inquiries made may not be answered until the following business day.
(No telephone support on weekends or holidays.)
You can pick up rental items at our store on weekends or holidays but only Japanese speaking staff may be available.
To pick up your rental items at our store, we recommend that you order online in advance to have a device ready for you to pick up. Our business hours for pickup are 9:30 AM to 6:30 PM (weekends and Japanese holidays: 11AM to 6PM).
You can pick up rental items at an airport but only if an order is placed online in advance.
When an order is placed online in advance, the parcel is delivered to the airport a day earlier than the selected delivery date.
Please see here for further details.
We only accept payment by credit cards.
The date of withdrawal from your bank account differs dipending on credit card companies.
A late fee is charged if the rental items are not renewed and not returned by the due date.
The late fee is charged to the customer's credit card.
If you would like a formal receipt, please request one in the remarks section on the order form.
When the customer damages the rental router or wets it in water because of his/her negligence, he/she shall be charged for the repair cost or the price of the item in accordance with the rental agreement.
For the loss of the rental router, the price of the item shall be charged regardless of any reason.
Insurance which will cover the repair costs in the event the rental products are damaged due to the customer's negligence is available.
In the event of a lost item, at least two-thirds of the replacement charge will be waived for an insured customer.
To sign up for insurance, select the insutance service when you place your order.