+81-3-3525-8359 (English)

9:30AM - 6:30PM (Weekdays Only)

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Order now, delivers:

Available delivery date and time differs depending on the location.

Order now

On weekends and holidays, our services are limited - fluent English speaking staff may not be available.

Your kind understanding will be much appreciated.

What's Wi-Fi Rental?

 

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With our Wi-Fi rental services, you will have access to the Internet anywhere in Japan.

In Japan, free Wi-Fi spots are still limited.
Therefore, most tourists and business visitors decide to rent Wi-Fi routers. We are chosen by over 800,000 customers as of January 2022.

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The recommended points
for Wi-Fi Rental

 

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Online Anywhere

With the Wi-Fi routers, you can access to the Internet almost anywhere in Japan. No need to look for the Wi-Fi spots anymore.
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High Performance

All of our models adopt 4G LTE signal. Fast and smooth Internet is available.
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Easy to Use

Get online with 3 easy steps!
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Our Advantages

 

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Customer Support

 

Rental Items

 

Most
Popular
SoftBank
FS030W
product_SoftBank_601HW_B

390 Yen / Day
5,850 Yen / Month

Area
Wide
Data Plan
20GB / Month
Suitable for
Web Browsing
Watching Video
(1 Hour / Day)
Well
Ballanced
SoftBank
601HW
product_SoftBank_601HW_W

490 Yen / Day
7,350 Yen / Month

Area
Wide
Data Plan
50GB / Month
Suitable for
Watching Video
(A Few Hours / Day)
Large
Data
SoftBank
809SH
product_SoftBank_809SH

590 Yen / Day
8,850 Yen / Month

Area
Wide
Data Plan
100GB / Month
Suitable for
Lage Data Transferring
Superior
Unlimited
docomo FS050W
product_docomo_fs050w

990 Yen / Day
14,850 Yen / Month

Area
Wide
Data Plan
Unlimited Data
Suitable for
Unlimited Data Usage

- Data transaction fees are included in the rental rate.

- The Round-trip Postage is 1,0801,100 yen.

For orders of 3 devices or more,

an additional shipping cost of 550 yen per router applies.

- For airport pick-up, there is a 540550 yen surcharge.

- Opition

Insurance : 540550 yen / rental

Additional battery rental : 50 yen / day


Rental System

 

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Receive & Return

 

How to Receive

How to Receive

We will deliver to any address you like.
Please receive your Wi-Fi at the specified address.

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Your Home

Your Wi-Fi will be delivered by the courier.

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Hotel or Your Place of Stay

We can deliver to airbnb, too. (Home owner's name required)

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Pick-UP Counter at Airport

You can get online upon your arrival.

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Pick-UP Counter at Our Store (Akihabara)

Same-day pick-up is available at our store!

Weekdays: 9:30AM - 6:30PM
Weekends and Japanese Holidays: 11AM - 6PM

Specify "Pickup Location" and "Delivery Date" when you place your order.

Quick Delivery

Orders by 5PM are shipped the same day.
Our order processing office is open 7 days a week.

How to Return

How to Receive

It's very easy to return your Wi-Fi.
Simply post it in any postbox in Japan.
The return envelope is prepaid, and it is included in the rental set.

Return Deadline

Please send back your rental set by 8AM the next day of your rental end date.

Airport Return

You can return the item from airports as they have postboxes.

Order

 

FS030W

20GB/Month

Most Popular

20GB/Month

No Daily Data Limit

390JPY/Day

5,850JPY/Month

Longer Plans, Better Deals

601HW

50GB/Month

Well Ballanced

50GB/Month

No Daily Data Limit

490JPY/Day

7,350JPY/Month

Longer Plans, Better Deals

809SH

100GB/Month

Large Data

100GB/Month

No Daily Data Limit

590JPY/Day

8,850JPY/Month

Longer Plans, Better Deals

FS050W

Unlimited Data

Superior Unlimited

Unlimited Data

No Daily Data Limit

990JPY/Day

14,850JPY/Month

Longer Plans, Better Deals

SoftBank
FS030W

Most
Popular

SoftBank
601HW

Well
Ballanced

SoftBank
809SH

Large
Data

docomo
FS050W

Unlimited

Rental Rates

390 Yen / Day

5,850 Yen / Month

490 Yen / Day

7,350 Yen / Month

590 Yen / Day

8,850 Yen / Month

990 Yen / Day

14,850 Yen / Month

Data Transfer Speed

Max. Download Speed:

150Mbps


Max. Upload Speed:

50Mbps

Max. Download Speed:

612Mbps


Max. Upload Speed:

37.5Mbps

Max. Download Speed:

722Mbps


Max. Upload Speed:

46Mbps

Max. Download Speed:

2.8Gbps (5G)
1.6Gbps (4G)


Max. Upload Speed:

460Mbps (5G)
200Mbps (4G)

Data Plans

Data Plans

FAQ on Data Plan

Q

What happens when you exceed the data limit?

A

Data transfer speed will be limited.
For Softbank routers, the transfer speed will slow down. With auKDDI routers, data transfer will be stopped.
The data transfer speed will recover the following month.
There are no charges for data exceeding the limit.

Q

How can I check the data usage?

A

Softbank routers show the data usage on the screen. For auKDDI routers, please contact us by email or phone.
Make sure to give us your router number. e.g.) auXX, etc

Q

Roughly how much data will I need?

A

Watching a 1hr video on a smartphone will use approximately 0.5 to 1GB. For further details, click here.

Q

When is the data usage reset?

A

Data usage is reset on the first day of every month.
Data transfer speeds will recover the following calendar month. However, if you would like faster speeds, please place an order for another device until the end of the month.

20GB / Month

50GB / Month

100GB / Month

Unlimited Data

Service Areas

Wide Coverage Areas

Wide Coverage Areas

Wide Coverage Areas

Wide Coverage Areas

Suitable for

Web Browsing,
Watching Video (1 Hour / Day)

Web Browsing,
Watching Video (A Few Hours / Day)

Large Data Transferring

Unlimited Data

ORDER

FAQ on Order

Q

How soon can I receive the Wi-Fi router?

A

If you place your order by 5PM in Japan time, the earliest delivery date will be the next day, depending on the location.

* For more information, please click here.

Q

Can I use the Wi-Fi easily?

A

Yes, It's easy to use it even for first timers.
Turn the Wi-Fi on, enter the password on your PC or smartphone, and it's done!

Q

Can I change my order?

A

Yes, but you must change or cancel your order before it is shipped.
Please contact us via email for your change or cancel, along with your order number.

Q

Can I get online anywhere in Japan?

A

You will be online anywhere in Japan except mountain or island area.
You can check the service area in detail here.

To New Customers
of Wi-Fi Rental Service

 

It's easy even for first-timers!

It's easy even for first-timers!

Our Wi-Fi routers are easy to use for beginners.
We enclose our "Instructions for Wi-Fi Setup" with our Wi-Fi routers.
You will be able to connect to the Internet right away after receiving your router.
Check the procedures for our rental service by clicking below.

Achieved Over 800,000 Rentals

It's easy even for first-timers!

Many visitors staying in Japan have chosen our services.
Check the reasons why.

Check out what our customers are saying.

Information

 

News

2024/01/01

Thank you for choosing our services throughout the past year. Wishing you a year ahead filled with prosperity.

2023/04/13

We are open during Japan's Golden Week (May 3-May 5), 11AM to 6PM.

2023/01/14

Our store has moved from the 2nd floor to the 1st floor of the same building at Akihabara, Tokyo.

2023/01/01

Thank you for all who used our services last year. We wish you a prosperous and happy new year!

2022/12/09

We ship WiFi routers to you during winter holidays! From Dec. 29th to Jan. 3rd, our business hours are limited to 11AM to 6PM.

2022/4/25

We are open during Japan's Golden Week (Apr. 29-May 7), 11AM to 6PM.

2022/02/02

We achieved 800K rentals as of January 2022. Thank you for your continued use of our services.

2022/01/01

Thank you for all who used our services last year. We wish you a prosperous and happy new year!

2021/12/02

We ship WiFi routers to you during winter holidays! From Dec. 29th to Jan. 3rd, our business hours are limited to 11AM to 6PM.

2021/11/24

We ship WiFi routers to you during winter holidays! If you are planning to rent a WiFi routers, we would like you to place your order in advance so as to keep your stock.

2021/10/14

Same day pick up is available at our store. Please place your order online, then visit us! We are thoroughly taking counter measures against the corona virus.

2021/9/6

[Delivery to Okinawa] To deliver a WiFi to Okinawa islands, it may be delayed due to the flight reduce followed by coronavirus. We recommend you to place your order in advance.

2021/7/26

We ship everyday during Japanese Obon holidays. The stock can be limited in Obon holidays. Please order online in advance.

2021/7/9

During the Tokyo Olympic 2021, the delivery may delay around the Olympic venues.
* Period: July 13th to August 8th, August 17th to September 8th.
* Location: Around the Olympic venues and Haneda Airport.

2021/4/26

We are open during Golden Week Holiday.

2020/12/31

In-store pickup has been restarted from today!

2020/12/15

We ship WiFi routers to you during winter holidays!
If you are planning to rent a WiFi routers, we would like you to place your order in advance so as to keep your stock.

2020/10/26

The delivery counter at Narita Airport has been changed from QL Liner to JAL ABC Delivery Counter.

2020/09/09

In-store pickup has been restarted. Please place your order online in advance.

2020/08/05

We ship everyday during Japanese Obon holidays. To prevent from spreading COVID-19, in-store pickup is suspended.

2020/04/15

Currently, in-store pickup is suspended in order to prevent COVID-19.

2020/02/14

We take care in cleaning our devices. We disinfect the surface of the rental devices before we ship them.

2020/01/01

Thank you for all who used our services last year. We wish you a prosperous and happy new year!

2019/12/03

Our order processing office is open during New Year holidays.
Orders received during New Year holiday are sent out that holiday if necessary.

2019/06/07

Regarding a delivery during the session of G20 OSAKA SUMMIT 2019 from June 27th to July 2nd,
The session has a potential impact on a delivery delay to Kansai area due to a large-scale traffic controls.
We deal with the problem by shipping beforehand.
We'd appreciate if you take this into your consideration in advance.

2019/04/17

Regarding the Golden Week Holiday (Collection of national holidays from April 27th to May 6th),our store is open without a break.
It runs from 11a.m. to 6p.m opening hours.

2018/12/12

Our order processing office is open during New Year holidays.
Orders received during New Year holiday are sent out that holiday if necessary.

2018/12/10

We expect inundation of orders in New Year holiday.
Please place advance order to have a device ready for you.

2018/12/07

Network outage occurred worldwide on December 6th, which involves Softbank network has been restored at 6:04PM the same day.
We apologize for the inconvenience this had caused you.

2018/10/05

Our website has been redesigned!
Now, SoftBank 601HW White is available with 50GB / month data plan.

2018/01/02

Thank you for all who used our services last year.
We wish you a prosperous and happy new year!

2017/09/28

Our company achieved 400,000 rentals!
Thank you for your continued support. We will try our best to improve our services.

2017/08/01

In August, orders will be sent out everyday as usual.
We have been inundated with orders, and Wi-Fi will be out of stock sometime.
Please place advance order if possible.

2017/06/29

Now, the summer has come!
We take orders more and more as the vacation season approaches.
As we expect an influx of orders, please place advance order if possible.

2017/06/29

Our website has been renewed! Thank you for your continued support.

2017/01/01

A Happy New Year!
Thank you for using our services last year.
We look forward to serving you!

Store Info

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Wi-Fi RENTAL Store

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KS building 1F 1-5, Kandasuda-cho, Chiyoda-ku, Tokyo 1010041
View Google Maps
5min from Akihabara Sta. / 5min from Kanda Sta.
9:30AM - 6:30PM (Weekdays Only)
+81-3-3525-8359 (English)
info@en.wifi-rental-store.jp

Rental Info

 

Rental Fees

You can rent our Wi-Fi routers by paying the rental fee.
There are no contract fees.
The rental fee is charged whether the router is used or not. The rental fee includes the data plan.
To extend your rental, place an order online for rental extension.
To return the router after the due date, the late fee of 864880 yen per day is required (au WiFi routers: 1,0801,100 yen).
The fee for delivering and returning the rental items is 1,0801,100 yen in total. This will be charged in addition to the rental fee.
For returning items, use the envelope enclosed with the router that you receive. The envelope is prepaid.
The rental period can not be shortened after shipment.

Rental Period

The start date for the rental period is the arrival date of the router.
Select an arrival date and time when you place the order.
The rental period starts on the selected arrival date even if the recipient is late in receiving the parcel for any personal reason.
To return the router, it must be posted before 8AM the following day of the rental end date.
* Any Japan Post postbox can be used to send back rental items.

Responses for Weekends

Our store is closed on weekends and Japanese holidays.
Orders received during weekends or holidays are sent out that weekend or holiday if necessary, however inquiries made may not be answered until the following business day.
(No telephone support on weekends or holidays.)
You can pick up rental items at our store on weekends or holidays but only Japanese speaking staff may be available.

Pickup Service

To pick up your rental items at our store, we recommend that you order online in advance to have a device ready for you to pick up. Our business hours for pickup are 9:30 AM to 6:30 PM (weekends and Japanese holidays: 11AM to 6PM).
You can pick up rental items at an airport but only if an order is placed online in advance.
When an order is placed online in advance, the parcel is delivered to the airport a day earlier than the selected delivery date.
Please see here for further details.

Payment

We only accept payment by credit cards.
The date of withdrawal from your bank account differs dipending on credit card companies.
A late fee is charged if the rental items are not renewed and not returned by the due date.
The late fee is charged to the customer's credit card.
If you would like a formal receipt, please request one in the remarks section on the order form.

Fault and Loss

When the customer damages the rental router or wets it in water because of his/her negligence, he/she shall be charged for the repair cost or the price of the item in accordance with the rental agreement.
For the loss of the rental router, the price of the item shall be charged regardless of any reason.
Insurance which will cover the repair costs in the event the rental products are damaged due to the customer's negligence is available.
In the event of a lost item, at least two-thirds of the replacement charge will be waived for an insured customer.
To sign up for insurance, select the insutance service when you place your order.