Rental System

Our Rental System

 

The start date for the rental period is the specified delivery date of the router.
Please send back the return envelope by 8AM the next day of the rental end date.
We deliver your order to wherever you like, and you can send it back from anywhere in Japan.

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Delivery

 

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Airport
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You can pick up your Wi-Fi device upon your arrival to Japan.
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Hotel
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We deliver your parcel to your hotel reception.
Simply pick it up when you check-in.

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Friend’s Home / Airbnb
/ Company Dorm
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We deliver to where your are staying.
Your parcel will be delivered directly to you by the courier.

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In-Store Pickup
in Akihabara, Tokyo
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You can pick up your device at our store, too.

For further information, please see Receive and Return page.

For orders placed by 5PM, next day delivery is available.

Return

 

Please send back the rental items using the enclosed return envelope and by posting it into any postbox.

You can send back the rental items from any postbox in Japan.
* There are postboxes at aiports, too!

The return envelope is included with the Wi-Fi router in the rental set you receive.

How to Receive
Easy to Return

The Procedures from
Order to Return

 

  • 1
    Order
  • 2
    Receive
  • 3
    Confirmation
  • 4
    Start
  • 5
    Return

1.Order

Orders are accepted online. Payment is by credit card only.

1

Click Order Now!

2

Select the rental item and the rental period.

3

Enter customer Information, and make a payment!

4

Confirmation message will be sent when you complete the order.

  • 1
    Order
  • 2
    Receive
  • 3
    Confirmation
  • 4
    Start
  • 5
    Return

2.Receive

Your rental items will be either delivered to or ready for pickup at your requested place on the start date of the rental period. We deliver the device on the start date for the rental period.

* For Airport Delivery, the parcel is delivered to the airport a day earlier than the selected delivery date when an order is placed online in advance.

Airport

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Hotel

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Friend’s Home Airbnb
Company Dorm

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In-Store Pickupin Akihabara, Tokyo

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  • 1
    Order
  • 2
    Receive
  • 3
    Confirmation
  • 4
    Start
  • 5
    Return

3.Confirmation

After you have received your package, please check what is inside.

1 . Check the parcel.

- Confirmation of the Contract
- Return Envelope (Letter Pack)
- Instructions for Wi-Fi Setup
- Pouch

2 . Check the contract.

Check the orderer's name and the rental period.
Please review the order details, and inform us of any inaccuracies as soon as possible.

3 . Check what is inside the pouch.

- Wi-Fi router main unit
- AC adapter
- USB cable

Wi-Fi routers will be fully charged before we deliver it to you. You can use it upon your receipt.

  • 1
    Order
  • 2
    Receive
  • 3
    Confirmation
  • 4
    Start
  • 5
    Return

4.Start

Connect to PC or smartphone to use the Internet. We enclose the setup instructions for beginners.

1 . Start-up

2 . ID / Password

Select the SSID (network name) and enter the password on your PC or smartphone.

3 . Connected

Now, you can access the Internet.

  • 1
    Order
  • 2
    Receive
  • 3
    Confirmation
  • 4
    Start
  • 5
    Return

5.Return

Please send back the rental set by placing it in the "Letter Pack" (the return envelope)
You will need to post it by 8AM the next day of the end date.

Please put the rental set into the return envelope.

Then place it in a postbox by the end of the rental period, and you're done!

The rental ends when you post it into postbox.
A confirmation email will be sent within a week after your return of the rental items.


Rental Extension

Do you need to extend your rental period?

If you wish to extend your rental period, please place the extension order for the additional period.