You can pick up your rental Wi-Fi at specified counters and post offices at the airport.
You can access the Internet soon after your arrival to Japan.
Our Airport Delivery Service is chosen by many visitors to Japan.
* For airport pickup, there is a 540550 yen surcharge in addition to the round-trip postage of 1,0801,100 yen.
* You must reserve your order in advance.
Ordering deadlines differ between airports.
Please check the list of airport pickup locations for further details.
1. Go to the pickup location you selected in your reservation (delivery counter or post office).
2. Let them know that you are there to pick up your Wi-Fi device.
* You must show your passport at pickup to verify your identity.
Please don't worry if the airport staff does not speak English well. They are very experienced, and will be able to help you get your rental device.
Connect to the Internet upon your arrival to Japan!
By choosing Airport Delivery Service, you can pick-up your Wi-Fi device upon your arrival to Japan.
Your rental device will be ready for pickup one day earlier than your specified delivery date.
Lowest Rates at Airports!
Other Wi-Fi rental companies at airports are more expensive.
We won't keep you waiting, since your device will be ready for pickup.
* Please note that each pickup location have different business hours.
* Pickup is only available during counter business hours.
Please make sure that you choose a location that will be open when your flight arrives, giving time for baggage pick-up, immigration and customs.
* Please place your order by 2 days before your pickup, by 5PM.
JAL ABC Counter
(Terminal 1, South Wing, Arrival)
Open at 6:30AM, Close An Hour After the Last Flight Arrival on Terminal 1 South Wing (7 Days / Week)
* Please place your order by 2 days before your pickup, by 5PM.
You can receive your rental device at your hotel reception.
Simply pick up when you check-in.
As the hotel reception will receive the parcel on your behalf, you never miss to receive your parcel.
The recipient name on your order must match the hotel reservation name.
If the name doesn't match, the hotel may refuse to give you the parcel, for security reasons.
Also, remember to enter the hotel name when you place your order.
You can specify the delivery time range according to the delivery areas.
We will deliver your parcel by the earliest time range when you select one.
Check the deliverable time depending on the places.
* Morning Delivery Time
Your Wi-Fi device will arrive by noon (8 AM - 12 PM delivery).
Other delivery times are not available in the morning.
If you need your device early in the morning, please specify your rental period to start one day earlier.
Your Home, Friend's Home, Company Dorm and Airbnb
We deliver to where your are staying, whether a private home, Airbnb or dormitory.
We use Yamato Transport services for delivery.
Your Wi-Fi device will be delivered directly to you by the courier.
You must personally be there to receive the parcel.
You can specify the delivery time range when you place your order.
Available time ranges are as follows: "Before Noon" "2 PM - 4 PM" "4 PM - 6 PM" "6 PM - 8 PM" "7 PM - 9 PM".
* Other time ranges and more specific time are not available.
Check the deliverable time depending on the places.
* Morning Delivery Time
Your Wi-Fi device will arrive by noon (8 AM - 12 PM delivery).
Other delivery times are not available in the morning.
If you need your device early in the morning, please specify your rental period to start one day earlier.
You must enter your friend's or family's name as the recipient on your order.
If the recipient name does not match the name plate, the courier may not deliver the package.
If applicable, enter the room number. Delivery cannot be made to residential apartments without a specified room number.
You must enter the owner's name alongside the address on your order.
If applicable, enter the room number. Delivery cannot be made to residential apartments without a specified room number.
Your signature will be required to accept the Yamato Transport delivery. It will not be delivered, if you are not physically present.
If you are not home, it will be returned to the nearby delivery center, and you should find a delivery notice card in your mail box.
For redelivery, request via Internet or phone. We can inquire on your behalf for redelivery.
You can pick up your device at our store.
It is only a 5-minute walk from Akihabara Station, Tokyo. We won't keep you waiting if you place your order online in advance.
* We only accept credit card payments at our store.
Weekdays 9:30 AM - 6:30 PM
Our office is open on weekends & holidays, to support with limited pickup. Only Japanese-speaking staff may be available.
An additional 540550 Yen will be charged for the return postage and envelope.
If you return the device and return envelope directly to our store, you will be refunded 540550 Yen.
KS building 1F 1-5, Kandasuda-cho, Chiyoda-ku, Tokyo
View Google Maps
We are close to the following stations:
Akihabara Station
(JR Line) . . . 5 min
Kanda Station
(JR Line) . . . 5 min
Ogawamachi Station
(Toei Shinjuku Line) . . . 5 min
Awajicho Station
(Tokyo Metro Marunouchi Line) . . . 5 min
To return your device, simply place in the return envelope, and put in any Japan Post postbox.
Put your Wi-Fi rental set in the pouch.
1. Wi-Fi Router
2. AC Adapter
3. USB Cable
4. Additional Battery Set (Option)
Put the pouch in the return envelope.
Please write your name on the prepaid envelope we provide. Other delivery informations are already filled out.
Drop the return envelope in any Japan postbox.
The envelope is prepaid.
You don't have to put a stamp on the envelope.
Your device is available to you the last full day of your rental period.
Please return your device by 8 AM the next day.
There are post box in Airport so you can return the item at there.
[Important!] There are no postboxes after passing through the security check.
Please don't forget to return your device before security check.
You can easily extend your rental period online.
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